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PlantedPro

Handbag Fish Tank

$73.18

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About Logistics:

1. Preorder Only: We craft each product after you place an order.

2. Handmade & Overseas: Every piece is handmade with care and shipped internationally.

3. Estimated Delivery Time: 1 to 1.5 months+ (Production + Shipping).

4. Total Duration = Crafting + Shipment

Thank you for your patience and for supporting handmade art! 


 Returns/ Refunds Policy
Unfortunately, due to the product being perishable we are unable to accept returns. However, feel free to reach out to us if you are unsatisfied in any way! We do provide 100% DOA (Dead On Arrival) protection.
To be eligible for a refund/ store credit, you must provide a picture of the item within 12 hours of receiving the item sealed in it's original packaging.
If we advise a heat pack for the plants and you do decide not go with one, we will not honor DOA.
Refunds (if applicable)

 

 DEAD ON ARRIVAL (DOA) POLICY 

⚠️Please Read Before Purchasing

Unboxing Video Required: You MUST record a video BEFORE opening your package. This video is required for all DOA or damage claims.

12-Hour Reporting Window: All claims must be submitted within 12 hours of delivery. Claims after this window will not be accepted. No exceptions.

Photo Evidence Required: Submit clear photos of damaged or dead plants/moss along with your unboxing video.

Replacement Only — No Cash Refunds: We offer free replacement for eligible DOA claims. Cash refunds are not available for live plant products.

Not Covered:

• Claims submitted after 12 hours of delivery 

• Damage from improper care (overwatering, low light, extreme temperatures)

• Claims without unboxing video evidence

How to Submit: Email hi@plantedpro.com with your order number, unboxing video, and photos within 12 hours of delivery.


     

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