Shipping Policy

Shipping Policy:

- In response to an order, we source the product from a very authentic source.

- Each product is collected from a different country and supplied to the customer.

- According to these procedures, it takes approximately 15 to 17 days for the product to be delivered.

- We provide regular updates to the customer throughout the process.

- The customer can contact us if they have questions or concerns.

- These details are provided in the product descriptions

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint.
please contact us by e‑mail at support@plantedpro.com

TERMS OF SERVICE

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OVERVIEW

Welcome to Plantedpro’s website! We are excited to have you here. These Terms of Service govern your use of this website, including all information, tools, and services available on this site. By using this website, you agree to be bound by these Terms of Service, which constitute a legally binding agreement between you and Plantedpro. Please read these terms carefully before using this website. If you do not agree with these terms, you may not access this website or use any of the services offered here.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools that are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.


SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, It is important to note that when using this service, you must ensure that you are of the age of majority in your state or province of residence, or that you have obtained the necessary consent to allow any of your minor dependents to use it. Additionally, it is important to abide by all laws in your jurisdiction, including copyright laws, and to refrain from using the products for any illegal or unauthorized purposes. Finally, you must not transmit any worms or viruses or any code of a destructive nature. Failure to comply with any of these terms will result in the immediate termination of your services.


SECTION 2 - GENERAL CONDITIONS

It is important to note that we reserve the right to refuse service to anyone for any reason at any time. Please note that your content, excluding (credit card information), may be transferred unencrypted and may involve transmissions over various networks, as well as changes to conform and adapt to technical requirements of connecting networks or devices. However, your credit card information is always encrypted during transfer over networks. Please refrain from reproducing, duplicating, copying, selling, reselling, or exploiting any part of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without the express written permission of the appropriate party. Lastly, please note that the headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if the information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.


SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Returns Policy.


SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control or input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Plantedpro, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 15 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or concerning The Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed by the laws of 16021 Arrow Hwy Irwindale California US 91706.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at plantedpro@gmail.com.

Unlocking the Vibrancy: Plantedpro's Unique Insights

PRIVACY STATEMENT

Section 1: Empowering Your Data: What We Do with Your Information?

In the Buying and Selling Journey: Your Personal Information and How We Use It

Throughout your purchase experience with us, we gather essential personal details like your name, address, and email. Additionally, as you navigate our store, we automatically receive your computer's internet protocol (IP) address, aiding us in understanding your browser and operating system better.

Email Marketing at Your Consent: Should you grant us permission, we may send you informative emails regarding our store, new product releases, and other updates.

SECTION 2 - CONSENT

How do you get my consent?

Your Consent Matters: Personal Information and Transactional Data

By providing us with personal information during a transaction, you are consenting to our collection of such data.

Should we require your personal information for secondary purposes like marketing, we will directly request your expressed consent or offer you the opportunity to decline.

How do I withdraw my consent?

If you opt-in and later change your mind, you have the option to withdraw your consent for us to contact you or continue collecting, using, or disclosing your information. You can do this at any time by contacting us at plantedpro@gmail.com.

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc., which furnishes us with an online e-commerce platform enabling us to sell our products and services to you.

Your data is securely stored through Shopify's data storage, databases, and the general Shopify application. They utilize secure servers behind firewalls for this purpose.

Payment:

If you opt for a direct payment gateway to finalize your purchase, Shopify securely stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is retained only for the duration necessary to complete your purchase. Once the transaction is finalized, your purchase transaction information is promptly deleted.

All direct payment gateways conform to the standards established by PCI-DSS, overseen by the PCI Security Standards Council. This council is a collaborative effort among renowned brands such as Visa, MasterCard, American Express, and Discover.

These stringent PCI-DSS requirements ensure the secure handling of credit card information by our store and its service providers.

For further details, you may refer to Shopify's Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers we utilize will collect, use, and disclose your information only to the extent necessary to facilitate the services they offer to us.

However, specific third-party service providers such as payment gateways and other payment transaction processors have their own privacy policies regarding the information required for your purchase-related transactions.

We recommend reviewing the privacy policies of these providers to understand how they handle your personal information.

It's important to note that certain providers may be situated in or have facilities located in jurisdictions different from yours or ours. Therefore, if you proceed with a transaction involving a third-party service provider, your information may be subject to the laws of the jurisdiction(s) in which that provider or its facilities are based.

For instance, if you're in Canada and your transaction is processed by a payment gateway in the United States, your personal information used in that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you navigate away from our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Links

When you click on links within our store, they may redirect you away from our site. We want to highlight that we're not accountable for the privacy practices of other websites and recommend reviewing their privacy statements.

Google Analytics:

To better understand our website's visitors and the pages they view, our store employs Google Analytics.

SECTION 6 - SECURITY

To safeguard your personal information, we implement reasonable precautions and adhere to industry best practices to prevent its inappropriate loss, misuse, access, disclosure, alteration, or destruction.

When you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. While no transmission method over the Internet or electronic storage can guarantee 100% security, we rigorously follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here's the list of cookies we use, giving you the option to opt out:

• _session_id: A unique token stored sessionally by Shopify, containing information about your session (referrer, landing page, etc).

• _shopify_visit: No data is held; persists for 30 minutes from the last visit. Used by our website provider's internal stats tracker to record the number of visits.

• _shopify_uniq: No data is held; expires at midnight (relative to the visitor) of the next day. Counts the number of visits to a store by a single customer.

• cart: A unique token persistent for 2 weeks, storing information about the contents of your cart.

• _secure_session_id: A unique token stored sessionally.

• storefront_digest: A unique token with indefinite storage. Used to determine if the current visitor has access if the shop has a password.

• PREF: Persistent for a very short period. Set by Google to track who visits the store and from where.

You have the choice to opt out of these cookies.

SECTION 8 - AGE OF CONSENT

 By using this site, you affirm that you are either at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have provided consent for any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so we encourage you to review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, ensuring you are aware of the information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

In the event that our store is acquired or merged with another company, your information may be transferred to the new owners to allow us to continue selling products to you. 

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, please contact our Privacy Compliance Officer at plantedpro@gmail.com